Effective date: January 1, 2019

QuickOnline (“us”, “we”, or “our”) operates the website www.quickonline.ch as well as all applications available through this platform. This site and the applications are referred as the “Service” in the below policy.
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from https://www.quickonline.ch

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Address, State, Province, ZIP/Postal code, City
  • Cookies and Usage Data
Usage Data

We may also collect information how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Applications Telemetry Data

We are collecting various telemetry items using Microsoft’s Application Insights telemetry scripts and Azure services like technical errors, usage data as well as users and session counts. To understand better how does application insights collect and store data please visit https://docs.microsoft.com/en-us/azure/application-insights/app-insights-data-retention-privacy.
The data collected include, but is not limited to:

  • Operating System, Microsoft Office, .Net versions
  • Operating System Language
  • Company, PC, NT Domain Names
  • Authenticated User ID
  • State, Province, ZIP/Postal code, City

Purposes of the collection are:

  • Software Improvement
    We track unexpected errors and collect technical details to help us improve the quality of our applications.
  • Application statistics
    Once anonymised we use statistic data to better understand the environment of our customers and improve our future releases. We also use the anonymous data to support our marketing campaigns.
  • License control
    We use statistic data to perform license control and ensure that license agreements are aligned with the effective use of our solutions.
Tracking & Cookies Data

Cookies are small text files that are used to store small pieces of information. The cookies are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make the website more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.

Use cookies

As most of the online services, our website uses cookies first-party and third-party cookies for a number of purposes. The first-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.
The third-party cookies used on our websites are used mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.

Categories & Types of cookies
This site uses two different categories of cookie:

  • Essential: Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log-in to your account and add products to your basket and checkout securely.
  • Statistics: These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit etc. These data help us understand and analyze how well the website performs and where it needs improvement.

This site uses two different types of cookie:

  • Session
    Those cookies are temporary and are not persistently stored on your computer or mobile device. They are used to deliver basic functions of a website while you are actively using it – for instance during a registration process. Session cookies are generally erased when you close your browser.
  • Persistent
    Those cookies are placed on your computer or mobile device for a pre-determined length of time when you visit this site. This allows the site to deliver functions between browser sessions and subsequent visits.

The below list details the cookies used in our website.

CookieDurationDescription
Anti-Spam Functionsuntil browser closeTwo cookies are used for anti-spam functions. JCS_INENREF and JCS_INENTIM. Both cookies will expire when you close your browser
Google AnalyticsSee descriptionThe Google analytics plugin is used to track traffic to to our website. The following cookies are generated by the service:
  • "__utma" Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics. Expiration: 2 years
  • "__utmb" Used to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics. Expiration: 30 mins
  • "__utmc" Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether the user was in a new session/visit. Duration: Until browser close
  • "__utmt" Used to throttle request rate. Duration: 10 minutes
  • "__utmz" Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics. Duration: 6 months
For further information on Google Analytics cookies, please visit https://developers.google.com/analytics/resources/concepts/gaConceptsCookies or view Google's privacy policy http://www.google.com/analytics/learn/privacy.html.
Hosting provider15min and 1hOur hosting .provider collect network statistic information to improve the service. This action will generate two cookie call "mediaplan" (expiration: 15min) and "mediaplanBak" (expiration 1h).
Logged in useruntil browser closeTo store a the logged in user's username and a an encrypted key. This information is required to allow a user to stay logged in to a web site without needing to submit their username and password for each page visited. Without this cookie, a user is unable to proceed to areas of the web site that require authenticated access.
SpamShielduntil browser closeTwo cookie are set by SpamShield component "SJECTxxxx" and "CKONxxxx". Those cookies are non intrusive – they do not store personally identifiable information about visitors and they are not used for advertising, marketing or similar.
Website CMS1hOur website CMS use two non-intrusive cookies "_wpss_h_" and "_wpss_p_". Those cookies do not store personally identifiable information about visitors and are not used for advertising, marketing or similar purposes. They are used to stop spam on forms and also improve the security of our website.
How can I control the cookie preferences?

Should you decide to change your preferences later through your browsing session, you can click on the “Privacy & Cookie Policy” tab on your screen. This will display the consent notice again enabling you to change your preferences or withdraw your consent entirely.
In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more out more on how to manage and delete cookies, visit wikipedia.org, www.allaboutcookies.org.

Use of Data

QuickOnline uses the collected data for various purposes:

  • To provide and maintain the Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer care and support
  • To provide analysis or valuable information so that we can improve the Service
  • To monitor the usage of the Service
  • To detect, prevent and address technical issues

Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside Switzerland and choose to provide information to us, please note that we transfer the data, including Personal Data, to Switzerland and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
QuickOnline will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure Of Data

Legal Requirements

QuickOnline may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of QuickOnline
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

  • Google Analytics

    Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
    You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.
    For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

  • Microsoft Application Insights
    Azure Application Insights (“App Insights”)is a web telemetry service offered by Microsoft that tracks and reports various application specific statistic data. App Insights telemtry data is not shared with third-parties and is only used to monitor the use and health of our services in order to provide us timely detection of technical issues as well statistics and license control data.
    For more information on the privacy practices of Microsoft , please visit the Microsoft Privacy & Terms web page: https://privacy.microsoft.com/en-us/ or https://docs.microsoft.com/en-us/azure/application-insights/app-insights-data-retention-privacy

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us: