QuickOnline (“us”, “we”, or “our”) operates the website www.quickonline.ch as well as all applications available through this platform. This site and the applications are referred as the “Service” in the below policy.
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Address, State, Province, ZIP/Postal code, City
- Cookies and Usage Data
We may also collect information how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Applications Telemetry Data
We are collecting various telemetry items using Microsoft’s Application Insights telemetry scripts and Azure services like technical errors, usage data as well as users and session counts. To understand better how does application insights collect and store data please visit https://docs.microsoft.com/en-us/azure/application-insights/app-insights-data-retention-privacy.
The data collected include, but is not limited to:
- Operating System, Microsoft Office, .Net versions
- Operating System Language
- Company, PC, NT Domain Names
- Authenticated User ID
- State, Province, ZIP/Postal code, City
Purposes of the collection are:
- Software Improvement
We track unexpected errors and collect technical details to help us improve the quality of our applications.
- Application statistics
Once anonymised we use statistic data to better understand the environment of our customers and improve our future releases. We also use the anonymous data to support our marketing campaigns.
- License control
We use statistic data to perform license control and ensure that license agreements are aligned with the effective use of our solutions.
Tracking & Cookies Data
Cookies are small text files that are used to store small pieces of information. The cookies are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make the website more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.
The third-party cookies used on our websites are used mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.
Categories & Types of cookies
- Essential: Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log-in to your account and add products to your basket and checkout securely.
- Statistics: These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit etc. These data help us understand and analyze how well the website performs and where it needs improvement.
This site uses two different types of cookie:
Those cookies are temporary and are not persistently stored on your computer or mobile device. They are used to deliver basic functions of a website while you are actively using it – for instance during a registration process. Session cookies are generally erased when you close your browser.
Those cookies are placed on your computer or mobile device for a pre-determined length of time when you visit this site. This allows the site to deliver functions between browser sessions and subsequent visits.
The below list details the cookies used in our website.
|Anti-Spam Functions||until browser close||Two cookies are used for anti-spam functions. JCS_INENREF and JCS_INENTIM. Both cookies will expire when you close your browser|
|Google Analytics||See description||The Google analytics plugin is used to track traffic to to our website. The following cookies are generated by the service:
|Hosting provider||15min and 1h||Our hosting .provider collect network statistic information to improve the service. This action will generate two cookie call "mediaplan" (expiration: 15min) and "mediaplanBak" (expiration 1h).|
|Logged in user||until browser close||To store a the logged in user's username and a an encrypted key. This information is required to allow a user to stay logged in to a web site without needing to submit their username and password for each page visited. Without this cookie, a user is unable to proceed to areas of the web site that require authenticated access.|
|SpamShield||until browser close||Two cookie are set by SpamShield component "SJECTxxxx" and "CKONxxxx". Those cookies are non intrusive – they do not store personally identifiable information about visitors and they are not used for advertising, marketing or similar.|
|Website CMS||1h||Our website CMS use two non-intrusive cookies "_wpss_h_" and "_wpss_p_". Those cookies do not store personally identifiable information about visitors and are not used for advertising, marketing or similar purposes. They are used to stop spam on forms and also improve the security of our website.|
How can I control the cookie preferences?
In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more out more on how to manage and delete cookies, visit wikipedia.org, www.allaboutcookies.org.
Use of Data
QuickOnline uses the collected data for various purposes:
- To provide and maintain the Service
- To notify you about changes to our Service
- To allow you to participate in interactive features of our Service when you choose to do so
- To provide customer care and support
- To provide analysis or valuable information so that we can improve the Service
- To monitor the usage of the Service
- To detect, prevent and address technical issues
Transfer Of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside Switzerland and choose to provide information to us, please note that we transfer the data, including Personal Data, to Switzerland and process it there.
Disclosure Of Data
QuickOnline may disclose your Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation
- To protect and defend the rights or property of QuickOnline
- To prevent or investigate possible wrongdoing in connection with the Service
- To protect the personal safety of users of the Service or the public
- To protect against legal liability
Security Of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We may use third-party Service Providers to monitor and analyze the use of our Service.
- Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en
- Microsoft Application Insights
Azure Application Insights (“App Insights”)is a web telemetry service offered by Microsoft that tracks and reports various application specific statistic data. App Insights telemtry data is not shared with third-parties and is only used to monitor the use and health of our services in order to provide us timely detection of technical issues as well statistics and license control data.
For more information on the privacy practices of Microsoft , please visit the Microsoft Privacy & Terms web page: https://privacy.microsoft.com/en-us/ or https://docs.microsoft.com/en-us/azure/application-insights/app-insights-data-retention-privacy
Links To Other Sites
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Our Service does not address anyone under the age of 18 (“Children”).
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
- By email: email@example.com
- By visiting this page on our website: https://www.quickonline.ch/privacy-cookie-policy/ /